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Pickup Hub

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Add configurable alerts to Orders in Pickup Hub

Use case here is a order has been in a particular status for more than 'x' amount of time (e.g. waiting for fulfillment). The store associates have perhaps missed it and/or are ignoring it. Send an email to a predefined list of folks (managers) to...
Adam Cusumano almost 2 years ago in CX1 CIMM2 / Pickup Hub 0 Promoted to Product Backlog

Improve Pickup Hub with notes, approvals, ticket details, and more.

Ability for Store Associates to add 'notes' to orders (this is in Bills office, etc.) Add Approval process where store associate must get approval before releasing for pickup, etc. More control over what is displayed on the order ticket which is p...
Adam Cusumano almost 2 years ago in CX1 CIMM2 / Pickup Hub 0 Promoted to Product Backlog

Add 'Comment's Field on Pickup Hub Orders

There are multiple uses for this feature but the 2 main uses would be: 1. Operator to note a staging location between puller and fulfiller (we are currently using Google docs as a staging communication tool but it’s not perfect and it’s external f...
Brian Lonesome over 2 years ago in CX1 CIMM2 / Pickup Hub 0 Promoted to Product Backlog

Consistently present date field as MM/DD/YYYY in Pickup Hub

There are example of non-US standard being used and it is inconsistent from screen to screen. See 1 example below.
Adam Cusumano almost 2 years ago in CX1 CIMM2 / Pickup Hub 0 Promoted to Product Backlog

Add Configurable Animation effects to Orders in Pickup Hub

use case here was could the order be bold, blink, flash, etc. if in a specific status more than 'x' amount of time (e.g. associates should be alerted if a order is waiting to be picked more than 30 minutes, etc.)
Adam Cusumano almost 2 years ago in CX1 CIMM2 / Pickup Hub 0 Promoted to Product Backlog

Color Code Orders by Status in Pickup Hub

When associates are viewing orders from afar it is difficult to see the status text, etc. a color would help
Adam Cusumano almost 2 years ago in CX1 CIMM2 / Pickup Hub 0 Promoted to Product Backlog

Better Audit of User Action on Orders in Pickup Hub

Use case provided here was an order is cancelled. When an order is cancelled we do require a user to input their pin but we do not reflect in the UI who performed the action. See example below. This is a cancelled order but when the manager looks ...
Adam Cusumano almost 2 years ago in CX1 CIMM2 / Pickup Hub 0 Promoted to Product Backlog